Thursday, July 11, 2019

A sales rep calls from Yelp every time I post a reply or after a review. Starting to think they are connected? anyone else?


Comment from Colin S. of The Tipper Restaurant & Review Room 
Business Owner



7/11/2019  Hello Chris T.

Thank you for posting the note.
I apologize, your visit sounds like it wasn't enjoyable and one we wouldn't be proud to provide. We are a little shop that cares. We fix things no fuss.  I don't see a record of us fixing any issues. By chance did you let the server know your burgers weren't what you were expecting, and that the wait time was uncomfortably long?

We have recently doubled up with all of our staff due the increase in recent regular visits, so them being not attentive or slow from the kitchen is unexpected and concerning.

Being a small restaurant we can address things quickly and continue to earn our neighbourhoods visits. Please help us, let us know what day and time when you were in, what kind of burger you had, Salmon, Chicken, Beef, Veggie.

We also love to hear from people directly at 604-873-1010 or feedback@thetipperrestau… if anyone  prefers not to interact with the staff on shift.

Looking forward to your call - Colin
 





  •  301 friends
  •  221 reviews
  •  621 photos

2.0 star rating
7/10/2019
My wife and I came here looking for a burger.  We waited 45mins to finally get our burgers and they were dry and over cooked.  Worst burger I've ever had.  0 apologies for the long wait for our food as our server was not attentive.

Won't come back here

Monday, July 1, 2019

10am -8pm for July 1, 2019

Hours for July 1st 2019

10am -8pm

Enjoy the sun pals.